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    • sugar_in_your_tea@sh.itjust.worksEnglish
      1·
      11 months ago

      What’s your normal workflow?

      Our designers use Figma and send us a link so we can see the various user flows, leave comments, etc. It’s not very FOSS-friendly though, but the workflow is pretty good.

      Here are a few options that I think could work:

      • wiki - many projects use them for documentation, and you can easily upload images and videos, track revisions, etc; can also be used for project management
      • something self-hostable, like penpot - more UX-specific tools, but probably not what you’re familiar with
      • forum - similar features as GitHub issues!/discussions, but maybe less intimidating? Keeps GitHub focused on implementation details and less chatty
      • something else?

      What infra do you expect to be there before you jump in? I’m working on a project I’d like to unveil hopefully this year that could really benefit from UX, so I’m genuinely interested in figuring this out.

        • sugar_in_your_tea@sh.itjust.worksEnglish
          1·
          11 months ago

          This topic still deserves genuine and transparent research.

          Agreed. I’ll try asking our UX people and see what they’d expect/want.

          (federation and open-source) are too splintered

          I think that’s a feature, not a bug, at least in the abstract sense.

          For example, I think federation is a terrible solution to the general problem we’re trying to solve here. It requires too much hosting costs for everyone to self-host, requires too much trust in the admin to properly horizontally scale, and is inherently complex, which scares people away (and some of that complexity seeps through to the user).

          However, a lot of people think it’s the bees knees, hence why we have Mastodon and Lemmy. I still think it’s poorly designed for scale, so my projects aren’t federated, but I certainly appreciate the people working on it in the meantime (I see it as a stopgap), and I do contribute fixes here and there (I was somewhat active in fixing bugs when I came to Lemmy).

          We really need a way to get a community-pulse

          This is tricky because there is no one community. It’s better managed as separate communities instead of one large FOSS community.

          So maybe projects just need a better way to gather feedback from users other than issue trackers. Projects really should do more polls.